Your privacy matters
This notice explains what information we use when you request a guided experience or get in touch with support.
Information we collect
- Contact details: name, email, and phone number.
- Request details: preferred date, group size, and any notes you share.
- Tour context: the tour reference tied to your request.
How we use it
- To confirm availability and share meeting/timing information.
- To respond to questions and help coordinate your experience.
- To send email updates related to your request when you opt in.
Email update choices
If you check the updates box, we’ll use your email to provide information related to your inquiry. If you change your mind later, update your preferences through the contact request.
Sharing and safeguards
We only share request details as needed to coordinate experiences and support. We take reasonable steps to protect information from unauthorized access.
Questions about your data
If you’d like help understanding how your information is used, or you have privacy questions, contact our support team.
Note: This privacy notice is presented for general guidance and may be updated from time to time.